System Downtime Notifications

There may be rare situations where the Ocean eReferrals tool may not be available due to planned or unplanned disruptions. These issues may involve the Ocean tool itself, its integration with electronic medical records systems (EMRs), or disruptions affecting MedAccess or QHR Accuro EMRs.

Please see below for information on planned or unplanned disruptions affecting these systems and follow downtime procedures while the eReferral tool is unavailable.