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Information for sending referrals

Ready, set, send!

Nova Scotia’s single-entry intake model, by Ocean eReferrals, the surgical Central Intake Office team and Diagnostic Imaging eReferral team, is designed to streamline the coordination of referrals, reduce the administrative pressures on health care providers and their teams and improve communication with patients and providers.

Practices or clinics that have Med Access or Accuro EMRs have the option to integrate Ocean eReferrals with their EMR, so they can send, view and track referrals within their patient’s chart, with real-time updates. Other referring providers can access eReferrals through the Ocean eReferral website portal, where they too can send, view and track referrals with ease.

By participating in eReferrals, primary care providers and clinics can benefit from the following:

  1. Ability to quickly submit referral to the Surgical Central Intake Office and Diagnostic Imaging Provincial Queue to be directed to the next available appointment

  2. Help prevent lost, delayed, and misdirected referrals

  3. Reduce the need for time-consuming phone follow-ups

  4. Automatically update your patients with their referral status by email if you enter their email at the time of referral

Not Yet on Ocean – Submit an onboarding request to get started

If you are a surgeon or primary care provider select the appropriate onboarding request and complete the form to get started. You will receive a follow up communication from a deployment team member once this is complete. Other health care providers are not yet being onboarded to Ocean.

Ready to start sending eReferrals?

Written guides and demonstration videos are provided below to guide you through the steps of 1) setting up your user account and 2) sending an eReferral. Please select the tabbed option below that applies to your practice/clinic.

Step 1

Creating Your Ocean User Account

Play Video: Creating Your Ocean User Account

Step 2

Guide to Sending eReferrals

Play Video: Guide to Sending eReferrals

Step 1

Creating Your Ocean User Account

Play Video: Creating Your Ocean User Account

Step 2

Guide to Sending eReferrals

Play Video: Guide to Sending eReferrals

Step 1

Creating Your Ocean User Account

This step should take approximately 10-15 minutes. At the end of this step, you will have your user account and it will be linked to your EMR user account.

Play Video: Creating Your Ocean User Account

Step 2

Guide to Sending eReferrals

Play Video: Guide to Sending eReferrals
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